Audience

Import safely. Suppress automatically. Respect every preference.

Your audience is your sending reputation. Inbrovia checks every import before it becomes a list, keeps suppressions attached to the address rather than the list, and gives recipients a preference center in your brand.

Quality report before anything is imported
Suppression that survives reimports and duplicates
Topics, preferences and a branded preference center

Imported

8,431

Ready to receive

8,138

Duplicates removed−143
Unsubscribed excluded−91
Complaints blocked−22
Hard bounces suppressed−37

Imports

Every file gets a quality report first.

Upload a CSV or spreadsheet, map the columns, and see exactly what would be imported and what would be excluded before you confirm.

CSV, spreadsheet or paste

Map columns to email, name, company, tags and custom fields. Headers are detected and remembered for next time.

Quality report

Valid, duplicate, unsubscribed, complained, bounced and malformed rows are counted and listed before the import runs.

Suppressed stays suppressed

An address that unsubscribed or complained is never re-added to a campaign audience by an import, whatever the file says.

Suppression

Attached to the address, not the list.

Suppression is independent of list membership. It survives deletion, reimport, duplication and segment changes, and it is applied again at send time.

Brand

Unsubscribe

A recipient who unsubscribes from a brand receives nothing more from that brand, across every list and segment.

Topic

Topic opt-out

Turning off Events in the preference center excludes the recipient from event campaigns only. Other topics continue.

Permanent

Complaints and hard bounces

Complaints and hard bounces are suppressed automatically and cannot be removed from the app.

Preferences

A preference center in your brand, not ours.

Every brand gets subscription topics and a hosted preference center using the brand kit colors. Recipients choose what they want; changes take effect immediately and are enforced at send time.

Default topics ready on day one
One-click unsubscribe in every campaign
List-Unsubscribe headers for mail apps

Acme Marketing

Email preferences

Choose what you would like to receive.

PromotionsSubscribed
Product UpdatesSubscribed
EventsOff
NewsletterSubscribed

Save preferencesUnsubscribe from all

Segments and health

Know who you are sending to, and how healthy they are.

Segments

Build segments from fields, tags, custom data and engagement. Estimated counts update as you edit the rules.

Eligibility at send time

Campaign Guardian shows how many selected recipients will receive the campaign and why each excluded group is excluded.

Audience Health

A per-brand score built from bounce, complaint, unsubscribe and invalid-import rates, reported before and after each send.

Questions

About audiences in Inbrovia.

What happens to duplicates in an import?: Addresses are normalized before comparison, so differences in capitalization or spacing are caught. Duplicates within the file and against the existing audience are reported and skipped.
Can I import a purchased list?: No. Inbrovia's sending policy is permission based. Imports should contain people who agreed to hear from the brand, and abuse signals limit sending until reviewed.
Can agencies keep client audiences separate?: Yes. Audiences, suppressions, topics and preference centers belong to a brand. Suppression does not leak between client brands.
How do recipients change their preferences?: Every campaign includes a preference link. The hosted preference center lets recipients adjust topics or unsubscribe from everything, immediately.

Guide: importing an audience safely

Prepare the file, read the report, confirm.

Email deliverability

How audience quality protects your domain.

Campaign Guardian

Audience checks before every send.

Import your first audience with a quality report.

Start free. Suppression and preferences are included from day one.

Create Your First Campaign All features